Job Opportunities

Staff Positions

Student Employment

Library Records Center (LRC) Operations Manager

Job Purpose:

Oversee library operations at Georgia Tech Library Records Center (LRC), one of several sites for the GT Library. Create, implement, and manage a supply chain business model at the LRC in partnership with the other GT library sites. Design workflow processes and procedures that support the transition from print to digital resources and services. Focus on continuous improvement using lean six sigma principles and participate on the Library Supply Chain Committee. Responsible for setting employee goals, assessing employee performance and providing feedback, and making pay recommendations.

Responsibilities:

  • Manage the daily, high volume workflow operations, scheduling, and distribution of work to LRC employees based on incoming requests; serve as a point of escalation; resolve staff, customer and process issues.
  • Plan and schedule staff assignments to support supply chain business model; assignment areas include contract management, electronic resources, acquisitions, cataloging/metadata, batch loading of bibliographic data, and course reserves.
  • Collaborate with other supply chain process owners to design, implement, and optimize workflows across multiple material streams, processes, service points, and sites.
  • Manage, support, and participate in library portfolio programs and projects related to LRC supply chain services and systems.
  • Establish team goals and develop metrics to assess customer service, programs, and work processes.
  • Manage LRC staff; develop training and assessment plans to equip staff with the skills necessary to deliver new services.
  • Create standard operating procedures (SOPs) and work instructions.
  • Serve as the LRC liaison to facilities, building management, and IT to facilitate the effective operation of the LRC supply chain.
  • Perform other duties as assigned.

Basic Qualifications:

  • Bachelor's degree
  • Three to four years of job related experience
  • Excellent communication, critical thinking, troubleshooting, and problem-solving skills. Strong commitment to customer service. Demonstrated ability to motivate and coach team members in a dynamic environment while balancing fluctuating workloads to meet deadlines. Proficiency with Microsoft Office, including Excel.

Preferred Qualifications:

  • Preferred Certifications: Lean Six Sigma White/Green Belt or higher certification
  • Preferred Skills: Experience in library service delivery and/or with supply chain management, including process engineering or logistics. Project management experience. Experience implementing lean six sigma principles; strong commitment to data-driven decision-making and process improvement.

Additional Information:

This position requires excellence and experience in managing both people and processes. This position will reside primarily at the Library Records Center (off-campus) but will occasionally need to be at the Library on the GT campus.

Impact & Influence:

This position will interact on a regular basis with: leadership, staff, faculty, vendors, and students. This position typically will advise and counsel: leadership and staff. This position will supervise: staff.

Department Description

The Georgia Tech Library is reimagining library spaces, services and collections on a campus where the students, faculty, and staff live and work on the leading edge of technology, research, and innovation. The Library will offer an enhanced online presence, which will be available from campus and around the world. Underlying the new services and improved customer service will be an organization built on supply chain thinking that optimizes the use of resources and adds value to the academic programs of the Institute.

The Library is looking for a Library Records Center (LRC) operations manager to manage its infrastructure programs (e.g., acquisitions, reserves, inter-library loan, cataloging, records management). The ideal candidate is someone who has supply chain experience, is customer focused, and enjoys coaching work teams. Someone with a logistics, warehouse/distribution, or high volume customer service background should do well in this new role. The LRC is located off campus at our Marietta Boulevard facility.

Applicants should be committed to the Library Renewal and Georgia Tech’s vision to creating the 21st research library. Information about the Library Renewal is available at: http://renewal.library.gatech.edu/

Application Process:

Candidates must apply through the Georgia Tech Human Resources site for consideration.
Please reference, Job #: 0175466

Systems/IT Architect Principal

Job Purpose:

Under minimal guidance, provide advanced level support services to units or on campus wide basis involving conceptualizing, planning, designing and implementing complete and integrated information technology solutions that meet business needs and support long term goals. May provide leadership to technical teams or functional programs.

Responsibilities:

  • Conduct analyses of departmental or campus wide business issues. Develop plans for solution.
  • Design and implement IT systems that address departmental and/or campus wide needs.
  • Research and prototype emerging technologies; utilize where applicable in addressing campus IT needs.
  • Promote use of campus information technology standards.
  • Advise management on viable IT solutions.
  • Serve as team leader for technical teams formed to address specific IT issues.
  • Maintain ongoing awareness of department or campus wide business needs and long term goals.
  • Perform other related duties as assigned.

Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or related Field or equivalent combination of education and experience
  • Eight or more years job related experience.
  • This job requires broad knowledge of IT systems management, infrastructure and architectural design and integration and related components and applications. Expertise in IT service delivery methodology and techniques, industry practices and campus policies and procedures is required.

Preferred Qualifications:

  • Preferred Education: Master's Degree
  • Preferred Work Experience:10-15 years of experience in solutions architecture and systems engineering
  • Preferred Certifications: IT Service Management or Lean Management frameworks including ITIL v. 3 and/or Six Sigma. ITSM and/or ITIL Certification. IT Architect Certification (e.g. CITA, Open CA, Certified SOA Architect) 

Preferred Skills:

  • Experience with technical/application architecture including application systems design, integration and IT security.
  • Demonstrated experience working within cloud-first architectures, with a working knowledge of cloud only and hybrid cloud implementations.
  • Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support. 
  • Prior experience in development or consulting with an enterprise software vendor is a plus.
  • Functional knowledge of supply chains, logistics, order management.
  • Understanding of Integrated Library Systems and Library Service Platforms.
  • Leading or collaborating with full-stack development teams to deliver online, virtual or mobile applications and services.

Additional Information:

Receives minimal guidance from supervisors or management; works autonomously. Please note that this is a limited term position. Duration of the position is 2-4 years or until project completion or until funding no longer available.

Impact & Influence:

This position will interact on a consistent basis with: User department managers and staff, IT management and professional staff, vendors and contractors. This position typically will advise and counsel: User department managers and staff, IT professional staff, vendors and contractors. This position will supervise: N/A (work direction only).

Department Description

The Georgia Tech Library is reimagining library spaces, services and collections on a campus where the students, faculty, and staff live and work on the leading edge of technology, research, and innovation. The Information Technology and Development (IT&D) team reorganized to align with the Library 's operational and academic direction to support the next generation of library services with an emphasis on online services and digital experiences. In order for the library to realize its strategic objectives, we are seeking a Systems/IT Architect Principal position. 

The Systems/IT Architect Principal is a limited term position responsible for conceptualizing planning and designing an integrated information technology solution for the renewed library. This position is responsible for designing a supply chain web portal and related cloud/hybrid-cloud architecture solution that aligns with the library’s business objectives and strategic goals. The solution will automate and integrate various functions to fulfill end user requests from the library’s supply chain service such as user requests, workflow management, request dashboard and status tracking, internal communication, and customer communication feedback. This is a limited term position and the duration of the position is 2-4 years or until project completion or project can no longer be funded.

Application Process:

Candidates must apply through the Georgia Tech Human Resources site for consideration.
Please reference, Job #: 0175411

Information Associate I

Job Purpose:

Provide basic information services and information technology support to library users. Services provided include assistance with database searches, identifying references, locating materials and assisting with computer access and troubleshooting computer related issues.

Responsibilities:

  • Assist library users in reference searches, locating materials and providing general information regarding library resources.
  • Provide basic technical support to users needing assistance with computers and peripherals including troubleshooting problems encountered, training in use of selected software and obtaining wireless access.
  • Participate, as assigned, in departmental initiatives and projects.
  • Process incoming materials and provide related departmental clerical support.
  • Perform other duties as required.

Basic Qualifications:

  • Technical Diploma, Associate's degree or two years college coursework
  • Two to four years job related experience
  • This job requires basic knowledge of library reference resources and bibliographic information retrieval; ability to search databases and effectively analyze and interpret finding. Additionally, information technology skills are required to facilitate basic user support in specified applications and software systems.

Preferred Skills:

  • Bachelor's degree

Impact & Influence:

This position will interact on a consistent basis with: library users and co-workers. 

Department Description

The Georgia Tech Library is reimagining library spaces, services and collections on a campus where the students, faculty, and staff live and work on the leading edge of technology, research, and innovation. The Public Services team is supporting the next generation of library services with an emphasis on places, online services and digital experiences. In order for the library to realize its strategic objectives, we are seeking 3 Library Associates. These positions require standing, and actively walking around spaces to proactively assist our users. We consider ourselves mobile information resource specialists providing excellent customer service. We are a 24/7 operation. 

Applicants should be committed to the Library Renewal and Georgia Tech’s vision to creating the 21st research library. Information about the Library Renewal is available at: http://renewal.library.gatech.edu/

Application Process:

Candidates must apply through the Georgia Tech Human Resources site for consideration.
Please reference, Job #: 0175185

Student Employment

Interested in working at the Georgia Tech Library?
Fill out the Library Student Employment Application

  • Your application will be distributed to various departments within the Library based on the need for student assistants. 
  • We will contact you if we have a suitable employment opportunity.
  • Scheduled hours vary by department; weekend or evening hours may be required.
  • In some departments, students are asked to work during semester breaks.


Duties may include:

  • Shelving and retrieval of materials.
  • Use of the Library's online catalog system for circulation of materials.
  • Photocopying of articles from journals and magazines.


Qualifications: Basic typing skills are preferred; attention to detail is required; excellent customer service skills are essential.

 

An Equal Opportunity/Affirmative Action Institution