LibQUAL+ Survey - Fall 2006
As we continue to plan for the future of the Georgia Tech Library & Information Center, it's important to understand users' needs and expectations in order to provide dynamic services and comprehensive materials. Thus, for the third time in fall 2006, the Libraries participated in a national research and development project to define and measure service quality across libraries. 307 libraries participated in this international study during 2006. The LibQUAL+ project uses a survey instrument to gauge library users' perceptions of services and to measure their satisfaction with services and resources so that libraries can identify areas for improvement.
