Departmental contact info:
Systems
Phone : 404-894-4191
Fax : 404-894-4559
Susan Coleman
Head, Systems
Phone : 404-894-4536
Systems
The Georgia Tech Library Systems Department supports a variety of services for the Georgia Tech Community.
Desktop Services
Is responsible for desktop computing resources used by Library Staff and the public. This includes hardware and software installation and maintenance, training, and inventory control.
eResource and Database Technical Support
Supports access to the commercial databases that are available through GALILEO and locally loaded databases provided by the Library. Other supported services include SFX, E-Reserves, Document Delivery, ETD, and the Dublin Core experimental database.
Integrated Library System
Supports the Voyager library management system that includes the library catalog, the circulation system, and the acquisitions and serials system.
Networking
Is involved in installation and maintenance of servers and system integration. This includes user access, backup, and server architecture. It also includes email administration. This group also provides information security, developing strategies and monitoring for intrusions.
Web Services
Is responsible for coordinating tasks that support the Georgia Tech Library’s web presence.
Staff contact info:
| Susan Coleman | Head, Systems | 404-894-4536 |
| Emmett Dennis | Computer Services Specialist II | 404-894-8932 |
| Larry Hansard | Systems Analyst IV | 404-894-4585 |
| Chris Helms | Systems Support Specialist II | 404-385-6277 |
| Mugdha Jamsandekar | Graduate Research Assistant |
| Randy Johnson | Systems Support Specialist I | 404-385-0108 |
| Heather Jeffcoat King | Web Program Manager | 404-894-1102 |
| Mohsen Mahdavi-Hezaveh | Systems Analyst III | 404-894-4589 |
| David McDuffie | Department Manager for Desktop Services | 404-385-4119 |
| Beth Thomas | Systems Support Specialist II | 404-894-4518 |


