Information Technology & Development

The Georgia Tech Library Information Technology & Development Department supports a variety of services for the Georgia Tech Community.

Desktop Services

Is responsible for desktop computing resources used by Library Staff and the public. This includes hardware and software installation and maintenance, training, and inventory control.

Network Services

Network Services is involved with purchasing, consulting, installation, and maintenance of the server and storage infrastructure. This includes securing deployments of services and software, integration and best practices, developing strategies, accountability audits and access restrictions, monitoring for intrusions, architecture, and virtualization.

Web Services

Is responsible for coordinating tasks that support the Georgia Tech Library’s web presence.

 Staff contact info:

Chris Helms Application Developer Manager 404-385-6277
Jackey Hong Application Developer Senior 404-894-2130
Heather Jeffcoat Technology Program Manager & Web Services Librarian 404-894-1102
Heidi Lowe IT Support Professional II 404-385-0024
Mohsen Mahdavi-Hezaveh Application Developer Senior 404-894-4589
David McDuffie IT Support Professional Manager 404-385-4119