Guidelines
- Complete one form for each file or box you are requesting.
- Only authorized personnel from your department may request the return of files from Records Center storage.
- The turn-around time for requested files is 3 working days. Requests for large numbers of files may, in some cases, take longer.
- When the request is for a single record or file from a box in the Records Center, a Records Center Location tag will be attached to the record or file. Do not remove this label, as this label indicates where the record or file is to be refiled.
- Each retrieval is recorded in our database and reflects information about the specific record retrieved, the name of the requestor, and the date of the retrieval as well as the date on which the records material is returned to the Records Center for re-filing.
- Once Records Management has located and retrieved the requested file, the Library’s Logistics Team or a member of Records Management will deliver the file to the requestor.
- Contact Records Management when you are ready to return the file to the Records Center and a member of the team will pickup the file.
- For security reasons, do not send records through campus mail. Records Management staff will handle pickup and delivery of files to reduce the potential for unauthorized access to files.