John Mack Freeman (he/him) is the Head of Public Services Librarian. He has a M.L.I.S. from Valdosta State University and a B.A. in English and a B.A. in Theatre from Shorter College. Freeman provides leadership for the 24/7 Public Services team which is charged with assisting users throughout the Georgia Tech community with their needs through the libraries many service points. Freeman was a 2015 American Library Association Emerging Leader and a 2021 recipient of the Georgia Library Association’s McJenkin-Rheay Award. His research interests include library services to traditionally under-served populations, privacy and surveillance in library spaces, the intersection of libraries and public policy, staff development, and equipment lending in libraries.